1. Personal attention. We are a refreshing alternative to the multinational franchise distributors, with Wilson Office Supply you get a different kind of supplier with a customer oriented focus and very positive results.

2. An Independent dealer but well supported, with exceptional service and competitive pricing.  We are a local dealer and are members of the  IS GROUP, a 600 plus dealer purchasing cooperative with combined $14 billion purchasing power. 

3. Reliable and dependable.  Free same day / next day deliver.  No minimum order for free delivery.  We dislike backorders just as much as you do, so we strive to keep our fill rate at 98% or better.  This saves you time and the cost of reviewing backorders.

4. "9-1-1" delivery service, got an emergency? Need it now? We can deliver!

5. Easy ordering by Internet, phone, fax, e-mail, or an account manager.  It's easy! With plenty of tools and options it's your choice, because you're the customer.

6. Team up with a resourceful and responsive Wilson Office Plus account manager full of ideas.  Our entire focus is to optimize your efficiency while reducing costs.  Four customer service representative and three account managers are assigned to the Western Kentucky area to turn your needs and ideas into solutions.

7. We make the billing side easy. Invoices and packing slips with all the information you need that are actually easy to understand. Our billing department operates in the real world and is fully dedicated in our customer service tradition. If your firm has special accounting needs we have special solutions tailored just for you.

8. We create a truly customized program that addresses your firm's needs precisely.  We set up your account immediately and provide you with our standard efficiency tools to get you going today. Fine-tuning is part of the ongoing program.

9. Local.  We work right here where you work and clearly understand your business environment and your culture. You have local solutions created by local people.